Seeing the citizen as a customer: Implementing a customer-first mindset in government
As agencies work to implement mandates in the CX executive order to view citizens more as customers, they must make a more meaningful investment in culture change.
Pentagon wants to team with HBCUs on ‘tactical autonomy’ research
The initiative is intended to develop new military capabilities and address racial disparities in Pentagon R&D funding.
Watchdog: DOD still hasn’t fully implemented predictive maintenance on any weapon systems
This could impact the department’s weapons availability, if changes aren’t made soon.
Census Survey Explorer helping users find the data they need
Researchers previously had to open all 120-plus Census Bureau surveys' webpages for descriptions to find relevant data.
Senate passes bill to force greater transparency over VA health records modernization costs
The legislation previously passed the House and will now be signed into law by President Biden.
Where government stands one-year after President Biden’s cybersecurity EO
Google Cloud’s Dan Prieto explains that it’s time for federal agencies to turn talk into action in implementing zero-trust.
CISA exec director and Labor technology chief among 2022 Sammies finalists
This year’s finalists include Brandon Wales and Krista Kinnard.
Census Bureau seeks small business to develop 2030 census IT strategy
The strategy is expected to build on lessons learned from 2020, when integration testing of 12 systems was delayed.
Mysterious American robotic ships headed to Ukraine
The Pentagon is transferring an unspecified number of “unmanned coastal defense vessels” to Ukraine.
House lawmakers introduce bipartisan legislation to strengthen VA cybersecurity
A companion measure has also been introduced in the Senate.