"inspector general"

Seeing the citizen as a customer: Implementing a customer-first mindset in government

by and • 1 day ago

As agencies work to implement mandates in the CX executive order to view citizens more as customers, they must make a more meaningful investment in culture change.

Biden signs VA health record modernization transparency act into law

by • 7 days ago

The new legislation requires the department to report EHR modernization program costs on a quarterly basis.

Draft watchdog report shows flaws in VA’s Cerner EHR rollout harmed at least 148 veterans

by • 1 week ago

A preliminary copy of the report was obtained by the Spokesman-Review newspaper, based out of Spokane.

FAR updates that would mandate cyber incident reporting for contractors a year or more away

by • 2 weeks ago

OMB has submitted two proposals for updating contract language to the FAR Council.

Watchdog: DOD still hasn’t fully implemented predictive maintenance on any weapon systems

by • 2 weeks ago

This could impact the department’s weapons availability, if changes aren’t made soon.

Evolution of the DIB; Impact of unfilled roles at agencies; VA EHR rollout issues at Mann-Grandstaff

by • 3 weeks ago

VA Office of Inspector General’s Dr. Julie Kroviak; former DHS Undersecretary for Management Rafael Borras; AEI’s Bill Greenwalt.

OPM hack class action plaintiffs win initial approval for $63M payout

by • 3 weeks ago

The settlement should bring to an end the long-running lawsuit brought against the agency in response to the 2014 and 2015 breaches.

Oracle completes $28.3B acquisition of Cerner 

by • 3 weeks ago

The deal closes after Oracle’s offer to buy Cerner for $95 per share cleared scrutiny from global antitrust authorities.

VA watchdog highlights missing patient care metrics at Mann-Grandstaff health center

by • 4 weeks ago

GAO says there are gaps in available metrics published that would impair the hospital’s response to concerns over organization performance, quality and patient safety and access to care.

Senate passes bill to force greater transparency over VA health records modernization costs

by • 1 month ago

The legislation previously passed the House and will now be signed into law by President Biden.