"u.s. digital service"
How developing a strong identity strategy can better serve citizens
By establishing an identity proofing and verification strategy, public sector agencies can more proactively deliver services to citizens in need.
Enhancing online engagement with predictive analytics
The push and pull of interactive data on government websites, combined with predictive analytics, can help agencies improve the user experience.
Building a data strategy to improve decisions across lines of business
Agencies like the U.S. Census Bureau are reducing operational costs and improving the security of their data with enterprisewide data strategies and tools, a new report says.
FITARA grades mostly hold, improve amid agencies shift to remote work
IT modernization scores were generally strong as agencies accelerate, but cybersecurity remains a gap area.
OMB needs an enterprise risk officer to help protect infrastructure and supply chain, report says
That was one of four ACT-IAC recommendations for making government more agile ahead of the 2020 presidential election.
Pentagon planning for the next 25 years of cybersecurity
The military is asking for help building out a long-term roadmap of science and technology activities related to advances in cybersecurity.
USPS’s Informed Delivery transforming mail experience for Americans
A U.S. Postal Service technology strategy to give consumers an advanced look at what's coming to their mailboxes is delivering big gains in engagement and revenues.
National Security Commission on AI recommends digital reserve corps and academy
The ideas would help to increase the technology workforce in the government and retain workers in the private secretor through a reserve corps like the military.
Telework boom expanded an existing headache: keeping track of software licenses
More mobile devices, more updates to apps — agencies like the USDA and the Air Force are confronting how to keep track of what software is on what machine, and why.
CBP looks to standardize its hybrid cloud environment
Standardization will let the agency build applications once and move them anywhere in the environment, but more resources are needed.