Salesforce’s exec shares how agencies can improve citizen services
Darryl Peek touches shares why thinking of citizens as customers can help deliver better services.
Survey indicates federal agencies lack adequate planning to recover from ransomware attacks
Federal agencies risk losing or compromising critical data from ransomware attacks if they don’t have sufficient policies and recovery systems in place, new study finds.
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Trailblazers in government share how they are modernizing workflow
Government missions are complex, but agencies are using modern technologies with built-in AI and data analytics to support the workforce and automate routine tasks.
How government agencies can use identity and access controls to modernize IT security
Modern IAM tools allow CIOs to build IT environments that support continuous authentication, securing access to government systems and services.
How to increase workforce productivity using better collaboration tools
Agency IT teams that are understaffed should look to best-of-breed project management tools that improve workflows, a recent report advises.