USPS’s Informed Delivery transforming mail experience for Americans
A U.S. Postal Service technology strategy to give consumers an advanced look at what's coming to their mailboxes is delivering big gains in engagement and revenues.
NSF case management pilot streamlines grant process for entrepreneurs
National Science Foundation adopts modernized CRM tool to fast-track funding pitches.
NSF marshals data science, blockchain to streamline federal grant processing
A National Science Foundation team developed a document ‘fingerprinting’ process that could help federal grant-issuing agencies sort through thousands of proposals more effectively.
Evidence-based decision making: What DOE, USDA and others are learning
A new report stresses a top-down, bottom-up approach — as well as building capacity — as agencies grapple with new mandates for evidence-based policymaking.
CIOs need to drive the AI debate in their organizations, says IBM global government chief
IBM’s global managing director for government sees artificial intelligence dominating CIO discussions worldwide, but says too few are prepared for the oncoming impact.