Principal Deputy CIO, Office of Personnel Management
Federal Leadership of the Year
Guy Cavallo moved to OPM as deputy CIO this year, having led the Small Business Administration in quickly implementing all the requirements of the CARES Act with then-CIO Maria Roat. The IT systems for the Paycheck Protection Program and Economic Injury Disaster Loan program were developed within days, distributing more funds than SBA ever had in total over its 67-year history prior. A new customer service hub fielded millions of emails seeking assistance that were fed into a case management system. “All of those successes together meant that America’s smallest businesses were able to receive their CARES Act funds in record size and time during incredible volume,” Cavallo said. Now Cavallo has taken his 2020 experience modernizing IT and transforming user systems to OPM.