Headshot of person/agency from FBI

James Klipfer

Section Chief, Information Management Division, Technology Innovation Section, FBI

Disruptor of the Year

One of the biggest tech changes James Klipfer launched had to do with a very low-tech information thing: paper. The FBI’s reams and reams of closed cases are now being stored in Automated Storage and Retrieval System (ASRS) at the FBI’s new Central Records Complex (CRC) in Winchester, Virginia. The warehouse uses robots that can retrieve paper files and will be able to hold more than two billion records. “The CRC’s ASRS will create multiple efficiencies by consolidating all of the FBI’s closed case files into one location, dramatically reducing the time to retrieve those files, freeing up usable office space in FBI field offices across the country, saving millions in rent and utility costs for multiple file storage warehouses, and ultimately freeing up employees to focus on their areas of expertise rather than spending time searching for and retrieving closed case file,” Klipfer said.

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