Federal CIO focused on ‘success metrics’ post-CX executive order
Clare Martorana's office is also focused on implementing new survey tools as part of government's development and user research process.
Palantir Q1 government revenues rise amid expansion in civilian agency work
Government revenues grew by 16% year on year as the AI and big data giant signed three new contracts with HHS.
CDC expands Palantir’s non-COVID disease surveillance contract again
Palantir continues to modernize the CDC's data infrastructure to perform genomic sequencing of disease variants and track them and their outcomes.
Education Department replacing grants management system to handle awards increase
The department wants to improve user experience by making it easier to manage, monitor and review the outcomes of grants.
Census Bureau seeks small business to develop 2030 census IT strategy
The strategy is expected to build on lessons learned from 2020, when integration testing of 12 systems was delayed.
Oracle extends $28.3B offer to acquire electronic health records company Cerner for third time
The cloud giant's offer was previously set to expire at the end of the day on April 13.
IRS agrees to modernize Where’s My Refund app, provided there’s funding
GAO found user satisfaction had declined to 24%, despite it being the agency's most frequently accessed application.
FBI purchases 5,000 licenses for Babel X social media OSINT tool
Panamerica Computers will provide the bureau with licenses for the social media deep-search platform.
Postal inspectors’ digital intelligence team sometimes acted outside of legal authorities, report says
USPS's internet analytics team occasionally used open-source intelligence tools beyond postal inspectors' law enforcement authorities, according to a watchdog.
DHS hit with FOIA lawsuit over social media data collection program for visa applicants
The Electronic Frontier Foundation seeks details about the department’s Visa Lifestyle Vetting Initative.