Government missions are complex, but the business processes and systems driving them don’t have to be.
Salesforce integrates your teams and technologies around one CRM platform, which enables all employees to engage customers like a unified organization, not a series of different, disconnected departments.
The Salesforce Customer Success Platform breaks down silos, both inside and across organizations, giving everyone who is responsible for mission a single, shared view of the customer. Teams work as one to holistically understand each customer. What’s even more powerful is the platform may be customized for an agency’s needs to help it coordinate intelligent responses for constituents – whether it is delivering timely information or an integrated set of government services.
Learn more about Salesforce and trailblazers in government.