How agencies are embracing hybrid-work strategies and tools
Google Cloud’s Gary Danoff shares the benefits agencies reap when they embrace virtual collaboration platforms and best-practices for those implementing hybrid-work strategies.
Enhancing online engagement with predictive analytics
Analytics expert Quinn Chasan looks at how interactive data on government websites, combined with predictive analytics, can help agencies improve the user experience.
Agency IT chiefs see ways to improve mission services in pandemic
Twelve government and industry leaders discuss the opportunities to advance cloud, security and agility in government, during the pandemic and into the future.
Smart investment decisions to improve citizen services beyond the pandemic
Federal and state agency leaders at Google Cloud’s Public Sector Summit discuss practical IT decisions that led to their greatest successes over the past year.
USPS teams with Google Cloud for call center relief
Increased delivery competition from new carrier services like Amazon has the postal agency reinventing itself, and customer experience is “one of the bigger pain points.”