After 39 years in the Postal Service, James Cochrane is taking on a new challenge on the executive level.
Patrick Donahoe, postmaster general and CEO, announced in a Sept. 30 memo to USPS employees Cochrane had been tapped as acting chief information officer. He is replacing Ellis Burgoyne, who had his last day at USPS Oct. 1.
Cochrane has served in several capacities at USPS, most recently as vice president of product information, where he focused on using technology to increase operational efficiency and revenue growth. He’s also served as vice president and associate vice president of several departments.
As vice president of product information, Cochrane and his team worked on strategies such as the Intelligent Mail barcode and Intelligent Mail package barcode. They worked to develop an enterprise analytics process that would improve performance by moving from a reactive to a predictive model.
In his new role, Cochrane will oversee the intersection of technology and innovation in delivering mail to more than 150 million homes and businesses.
“Jim will direct the advancement of new mail intelligence, engineering systems, information technology systems, payment technology and corporate information security to meet the changing needs of our customers,” Donahoe said.