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Anil Cheriyan on TTS's past, present and future

Anil Cheriyan stepped away from federal service Friday after 18 months leading the General Services Administration‘s Technology Transformation Services. Cheriyan believes his former team is poised to play a critical role in helping federal agencies improve their delivery of digital services as they become more dependent on modern technologies, collaboration tools and remote interactions in the wake of COVID-19. “It really has highlighted the need for more and more agencies to drive better digital transformation, digital adoption of all of their services,” he told FedScoop in his final interview at TTS. “So all the things that TTS provides, we just need to amplify those and really build those out.” Billy Mitchell has the exit interview.

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A pandemic-era headache: inventorying of software licenses

Federal IT officials are starting to consider another side effect of the demand for near-universal telework — the need to keep track of an ever-expanding collection of software licenses, especially as bring-your-own-device polices expand and agencies make other changes to their infrastructure. The Department of Agriculture is trying to reduce instances where only a handful of devices have a specific version of software, and the Air Force is facing a reality where thousands more airmen are working on laptops at home instead of on their usual desktops. IT leaders from those agencies and others say they have plenty of inventorying work to do. Dave Nyczepir has more.

The Coast Guard's data-management issues

The Coast Guard's Marine Information for Stagey and Law Enforcement (MISLE) data system tracks more than 700,000 sea vessels as part of the agency's mission to secure the seas. Problems in the system are well-documented, including duplicate entries, missing data and other management missteps. The Government Accountability Office took another look at MISLE and found that it still needs a lot of attention: Many of the problems stem from a lack of fixing previously identified flaws and not properly investing in the system. It's another area the Coast Guard will have to address as its leadership focuses on improving IT. Jackson Barnett has the report.

Interior's IT 'secret sauce'

Like many federal agencies, the Department of the Interior was successful in shifting to mass telework and increasing network capacity in the early days of the coronavirus pandemic to keep mission operations ongoing. But what exactly made it successful? According to CIO Bill Vajda, it was his team's ability to step up in a very coordinated way. In the latest episode of the Let's Talk About IT podcast, Vajda and his team talk about their all-hands-on-deck response at Interior's bureaus and offices across the nation. Listen now.

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