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Digital, data-driven processes have never been more important to a mission’s success. This serves as a call to action for departments, agencies, and leaders from across the public sector to adopt digital best practices and transform their services, keeping the mission relevant. Paul Greenberg, industry analyst and author, joins Salesforce to discuss this future of CRM in government, and resulting impacts on current IT investment strategies.
This podcast was produced by Salesforce. Learn more about Salesforce and trailblazers in government.
New federal workforce priorities; Identity management tools across government; Charting your zero-trust journey
The multi-cloud ecosystem at HHS OIG; Takeaways from the Federal Employee Viewpoint Survey
USAF modernization efforts; How CIOs can help with CX; Government progress on cybersecurity
FedScoop News Countdown recaps the top stories this week
How IC organizations are using cloud; DOD supply chain risk management; Modernizing acquisition vehicles
Where government stands one-year after President Biden’s cybersecurity EO