Reform in government is no longer defined by episodic change, but by the continuous evolution of technologies, policies, procedures and strategic thinking. The process of reform, according to experts, has shifted from being viewed as a one-time fix to becoming a regular part of the day-to-day mission of most federal agencies.
And technology is playing an increasingly important role in agency reform efforts. To get a better understanding of the most important IT trends and their role in government reform efforts, FedScoop Radio recently spoke with Michael Farber, executive vice president with the Strategic Innovation Group at Booz Allen Hamilton.
The interview runs about 9 minutes.