The General Services Administration has improved usability on USA.gov and GobiernoUSA.gov by embracing responsive Web design. This new design makes the site easier to access and use on mobile devices.
According to a blog post by David Wycinsky, public affairs officer at GSA’s Office of Citizen Services and Innovative Technology, this new responsive Web design will ultimately save taxpayers money.
“Responsive design also represents a significant cost savings to the government since the content is developed and maintained once and optimally displayed in all devices,” Wycinsky said. “It is also future ready to adapt to new devices entering the marketplace.”
As more and more people go mobile, federal agencies need to adopt to make their sites mobile friendly so tablets and smartphones can display the same high-quality content.
“The public has key, trusted government information at their fingertips wherever they are and whenever they want it,” said Bev Godwin, director of the Federal Citizen Information Center in the Office of Citizen Services and Innovative Technologies. “This new structure now serves all customers regardless of platform or device of choice.”
The new responsive design is in line with the administration’s digital government strategy, and also the Rehabilitation Act, which ensures people with disabilities have access to government information.