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How federal agencies can improve data insights and lower storage costs
CIOs and CDOs can achieve greater visibility and control to meet new federal data mandates with the help of enterprise data intelligence tools, say experts in new report.
What’s your agency’s cyber resiliency score?
If the NotPetya attacks taught big enterprises anything, it was the importance of giving greater priority to the fundamentals of configuration hygiene.
The total economic impact of Salesforce Case Management Solutions for government
Interviews with six federal, state and local government customers give greater insight into the benefits, costs and risks associated with investing in Salesforce case management solution.
Cloud, AI skills top list of talent needs for federal government CIOs, report finds
7 in 10 government IT leaders say that IT skills gaps have a significant impact on delivering agency missions.
Survey indicates federal agencies lack adequate planning to recover from ransomware attacks
Federal agencies risk losing or compromising critical data from ransomware attacks if they don’t have sufficient policies and recovery systems in place, new study finds.
Gain insights from 6 leaders working to transform government service delivery
With digital transformation occurring at a rapid pace, a better customer experience for your stakeholders is more critical than ever. Learn best practices from government leaders that are driving transformation in their organizations.
Modern tools that improve how agencies manage their recruiting process
Government leaders can take advantage of modern tools which improve the recruiting process by allowing collaboration among all stakeholders on a single platform.
Deliver quality citizen services and track interactions from start to finish
Build stronger connections between citizens, employees, governments, services and the information they all need by tracking interactions in one place.
Streamline stakeholder outreach
Reach your audience with the world’s #1 email marketing platform and drive valuable engagement at the right moment.
Manage cases with ease
View all case data and related interactions in a searchable, secure platform and create a unifying help desk experience for agents.