5 ways self-service improves government customer experience

During a crisis, clear communication and situational awareness is key. Pairing modern software tools with organizational processes will help agencies protect their workforce.

Cloud-based tools are giving agency leaders better situational awareness during critical events to keep dispersed employees safe and informed.

With 70 percent of the Army’s networking gear reaching end-of-life service, IT experts say open networking standards will play key role to getting best of breed solutions.

Modern circuit-to-packet technology offers IC agencies a better way to maintain critical enterprise data systems running on expiring technologies.

Artificial intelligence practitioners share their expectations on ways AI will likely help the federal workforce deliver on agency missions.

Agencies must soon replace TDM technologies but will benefit from lower costs and greater agility using open, software-defined networks, says new report.

The Department of Defense’s ambitious multicloud strategy will scale faster and more securely using a flexible, open standards networking approach, a new report says.

Agencies can reap greater real-time value from big data by adapting data storage and analytics approaches gaining ground in private sector.

Traditional methods for corroborating identity are increasingly compromised due to continued breaches of personal data and require a broader approach, a Gartner report says.

In this blog post, Jennifer Ward, Sr. Director, Solutions Engineering at Salesforce, talks about what it takes to increase the pace of innovation in the federal government, while also reducing IT maintenance debt.