While interest in robotics is growing, RPA needs some ‘home runs’

by Carten Cordell • 3 months ago

"I think we need a number of home runs” to get robotic process automation to take, said one government expert.

CIOs starting to lay tech groundwork as TMF money hits agencies

by Carten Cordell • 6 months ago

Leaders update on TMF progress as money starts to hit their agencies.

GSA’s Murphy doubles down on reform efficiencies to drive transformation

by Carten Cordell • 6 months ago

Emily Murphy’s plan for GSA is simple in its definition: streamlined processes leveraged by technology to uncover new efficiencies and resources.

Weichert says federal employees, data will fuel transformation

by Carten Cordell • 6 months ago

Weichert said efforts to help retain and reskill the federal workforce as a key component of its drive to modernize the government’s IT infrastructure.

ACT-IAC pens framework to help agencies reform their CX

by Carten Cordell • 9 months ago

The Customer Experience Playbook focuses on the policy and culture challenges agencies will have to navigate to deliver customer-focused tools and services.

Treasury to issue EIS solicitation in July led by CIO

by Carten Cordell • 10 months ago

A Treasury official confirmed that the agency will issue the telecommunications solicitation early next month with its CIO at the helm.

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