While interest in robotics is growing, RPA needs some ‘home runs’
"I think we need a number of home runs” to get robotic process automation to take, said one government expert.
CIOs starting to lay tech groundwork as TMF money hits agencies
Leaders update on TMF progress as money starts to hit their agencies.
GSA’s Murphy doubles down on reform efficiencies to drive transformation
Emily Murphy’s plan for GSA is simple in its definition: streamlined processes leveraged by technology to uncover new efficiencies and resources.
Weichert says federal employees, data will fuel transformation
Weichert said efforts to help retain and reskill the federal workforce as a key component of its drive to modernize the government’s IT infrastructure.
ACT-IAC pens framework to help agencies reform their CX
The Customer Experience Playbook focuses on the policy and culture challenges agencies will have to navigate to deliver customer-focused tools and services.
Treasury to issue EIS solicitation in July led by CIO
A Treasury official confirmed that the agency will issue the telecommunications solicitation early next month with its CIO at the helm.