Automation hasn’t required high-end hardware in one NOAA office
A one-man show overseeing the agency's administrative local area network has automated basic IT processes on a tight budget.
How to increase workforce productivity using better collaboration tools
Agency IT teams that are understaffed should look to best-of-breed project management tools that improve workflows, a recent report advises.
A roadmap for automating FedRAMP is coming
The program's acting director said her office is looking for "quick wins" now that its Ideation Challenge is over.
RPA is helping with FDA’s drug evaluation and research
The number of repetitive, manual tasks being performed by Food and Drug Administration employees with medical degrees is declining as they're automated.
Citizenship and Immigration Services ramps up SOC automation
CISO Shane Barney is growing his team of 100 developers within the security operations center, which is even testing bots in machine learning.
5 ways self-service improves government customer experience
How agencies can improve citizen services by leveraging modern platforms that are self-service out of the box — and have API-led integration tools, too.