automation

Why agencies aren’t scaling bots vertically just yet

by Dave Nyczepir • 3 weeks ago

More often RPA is being introduced across a few use cases as controls often have yet to be established.

OPM offers guides for handling automation’s effect on federal workforce

by Dave Nyczepir • 2 months ago

The toolkit has advice for executive leadership, managers and employees.

Defense agency surmounts ‘big’ security challenge for robotic process automation

by Dave Nyczepir • 2 months ago

A successful proof of concept should pave the way for widespread government use of unattended bots to perform routine tasks and processes, according to an agency official.

OPM looks to AI to save employees from reading boring regulations

by Billy Mitchell • 3 months ago

OPM is looking into possibly acquiring natural language processing technology "to gain insights into statutory and regulatory text to support policy analysis."

Report: Government can’t quantify automation’s effect on the workforce, yet

by Dave Nyczepir • 3 months ago

The Department of Labor needs new data collection methods tracking the issue, according to the Government Accountability Office.

Meet Sam, USA.gov’s new scam-fighting chatbot

by Tajha Chappellet-Lanier • 4 months ago

Sam is the team's first foray into automation.

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