Hear how the executive director of Deloitte's Center for Government Insights walks through various strategies agencies should consider when embarking on a digital transformation initiative.

States and cities have plenty to learn from the federal government when it comes to hiring a new generation of IT workers and instilling an innovative culture in agencies, according to the public sector research director for the massive consulting firm Deloitte.

Since last fall, Deloitte Director of Public Research Bill Eggers has been piloting a research project called Gov2020. As the name suggests, Eggers — who is said to have coined the term Government 2.0 in his book of the same name — is developing a forecast of what government five years down the road should look like.