Centers of excellence

How IT modernization has helped HUD better manage its finances

by • 2 weeks ago

The department's CFO pushed for an early partnership with the Centers of Excellence that are helping with its data analytics, contact centers, cloud adoption and customer experience.

IT Centers of Excellence program is signed into law

by • 2 months ago

The legislation codifies an IT modernization program that the General Services Administration already has been investing in.

GSA launches 10th Center of Excellence with Library of Congress

by • 3 months ago

The Contact Center CoE aims to improve responses to copyright inquiries with new technologies.

It took a pandemic for OPM to adopt cloud

by • 4 months ago

The agency's facilities management team needed a cloud solution to consolidate and analyze coronavirus data faster.

GSA adds machine learning support for agency regulatory reviews

by • 4 months ago

The Commercial Solutions Opening was used to expedite the procurement.

CISOs are streamlining agency technology adoption during the pandemic

by • 5 months ago

The Infrastructure Optimization Center of Excellence is helping CISO shops develop the skills to expedite acquisition while still ensuring security.

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