Centers of excellence
How IT modernization has helped HUD better manage its finances
The department's CFO pushed for an early partnership with the Centers of Excellence that are helping with its data analytics, contact centers, cloud adoption and customer experience.
IT Centers of Excellence program is signed into law
The legislation codifies an IT modernization program that the General Services Administration already has been investing in.
GSA launches 10th Center of Excellence with Library of Congress
The Contact Center CoE aims to improve responses to copyright inquiries with new technologies.
It took a pandemic for OPM to adopt cloud
The agency's facilities management team needed a cloud solution to consolidate and analyze coronavirus data faster.
GSA adds machine learning support for agency regulatory reviews
The Commercial Solutions Opening was used to expedite the procurement.
CISOs are streamlining agency technology adoption during the pandemic
The Infrastructure Optimization Center of Excellence is helping CISO shops develop the skills to expedite acquisition while still ensuring security.