chatbots

Meet Sam, USA.gov’s new scam-fighting chatbot

by Tajha Chappellet-Lanier • 3 weeks ago

Sam is the team's first foray into automation.

Agencies look to digital personal assistants to lay foundation for self-service

by Samantha Ehlinger • 2 years ago

A pilot program is taking shape that seeks to help agencies integrate their public information into digital personal assistants like Amazon's Alexa in hopes of laying a foundation for self-service access by people at home, in their cars and more.

TwitterFacebookLinkedInRedditGoogle Gmail