community of practice (COP)

GSA to use more bots in 2020 and emphasize AI expertise in PIF program

by • 9 months ago

Agencies increasingly want PIFs to help drive their AI efforts through automation, RPA or more advanced machine learning, according to a GSA spokesperson.

RPA Community of Practice releases first program playbook for agencies

by • 9 months ago

The guidance spans six themes intended to help agencies launch an RPA program or upgrade existing services.

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