digital services
The public sector’s path to modern customer identity and access management
To meet the expectations of users, reduce development time and eliminate potential security gaps, identity is key.
How agencies can improve online services using open source
Open source solutions are helping agencies stand up new and improved digital services faster and at lower costs.
New acting 18F chief Brian Whittaker is learning lots about effective communication via Slack
The digital services agency's new acting director talks about what it's like to be new at a "remote-first" organization and what his goals are for his time in leadership.
Challenge.gov is going to get a ‘classic digital service upgrade’
The overall goal is to increase engagement with the platform, among both agencies and challenge solvers.
Why does blockchain make people so mad?
The technology is a poster child for hype, shiny object syndrome and government tech solutionism.
CMS’s Medicare Plan Finder website is difficult to use, GAO says
CMS says a redesign is coming soon.
