digital services

GSA’s 5-year plan prioritizes digital government

by • 2 months ago

The strategy is predicated on the view that GSA must help agencies rebuild public trust through digital services.

Robin Carnahan on GSA’s role making ‘the damn websites work’

by • 4 months ago

In an interview, Carnahan discusses the government's needs to serve Americans as they've come to expect in their daily lives, the need for greater tech talent in the government, and much more.

NCI’s Digital Services Center building system architecture as it goes

by • 5 months ago

Experienced federal staff capable of drafting an implementation plan has been hard to come by.

The public sector’s path to modern customer identity and access management

by • 1 year ago

To meet the expectations of users, reduce development time and eliminate potential security gaps, identity is key.

How agencies can improve online services using open source

by • 2 years ago

Open source solutions are helping agencies stand up new and improved digital services faster and at lower costs.

New acting 18F chief Brian Whittaker is learning lots about effective communication via Slack

by • 2 years ago

The digital services agency's new acting director talks about what it's like to be new at a "remote-first" organization and what his goals are for his time in leadership.