The VA is developing new metrics for measuring its digital transformation
The VA is close to launching a "balanced scorecard" to measure the success of the VA's various digital transformation efforts.
The relationship between employee and customer experience
Amtrak joins us to discuss the strategy, deployment and success of a cloud platform that is improving the customer experience by transforming the employee experience.
The future of the digital experience to transform service delivery
Digital, data-driven processes have never been more important to a mission's success and agencies across the public sector are looking to digital best practices to transform their services.
Embark on your digital transformation journey
Hear how the executive director of Deloitte's Center for Government Insights walks through various strategies agencies should consider when embarking on a digital transformation initiative.
Deliver quality citizen services and track interactions from start to finish
Build stronger connections between citizens, employees, governments, services and the information they all need by tracking interactions in one place.
Streamline stakeholder outreach
Reach your audience with the world’s #1 email marketing platform and drive valuable engagement at the right moment.