Keeping the workforce safe and informed during critical events, with cloud-based tools
Software tools can improve how leaders communicate with employees during emergencies and other events as agencies adapt to an increasingly mobile workforce.
Looking beyond process automation at government agencies
How content services platforms improve citizen services and increase employee productivity for federal and state governments.
Parting thoughts from FedTalks 2018
Digital transformation has a better chance for success when agencies opt to shift, rather than change, their approach to enabling technologies.
Improve customer service with IT and agile development, U.S. Marshals Service
Justice Department IT team engages marshals on agile scrum teams, tests mobile apps in the field, to keep improving on the user experience.
ICYMI — IT modernization: Winning staff buy-in matters as much as what technology you choose
A former federal CIO outlines key steps to navigating IT change.