How agencies can improve citizen services by leveraging modern platforms that are self-service out of the box — and have API-led integration tools, too.

During a crisis, clear communication and situational awareness is key. Pairing modern software tools with organizational processes will help agencies protect their workforce.

Cloud-based tools are giving agency leaders better situational awareness during critical events to keep dispersed employees safe and informed.

Software tools can improve how leaders communicate with employees during emergencies and other events as agencies adapt to an increasingly mobile workforce.

How content services platforms improve citizen services and increase employee productivity for federal and state governments.

Digital transformation has a better chance for success when agencies opt to shift, rather than change, their approach to enabling technologies.