Digital transformation has a better chance for success when agencies opt to shift, rather than change, their approach to enabling technologies.

Justice Department IT team engages marshals on agile scrum teams, tests mobile apps in the field, to keep improving on the user experience.

A former federal CIO outlines key steps to navigating IT change.

Make the decision to put your agency in a winning position for the future.

In this abridged Q&A, Federal Emergency Management Agency CTO Ted Okada shares how FEMA is marrying customer feedback with data analytics and cloud-based services to improve the customer experience for victims of disaster and for first responders.