Google Cloud exec on the promise of virtualization for government
Josh Marcuse reflects on the prospects of virtualization beyond enabling online meetings. How about diversifying the talent pool or eliminating wait times for citizen services?
Agencies push to a new normal with the power of artificial intelligence
The pandemic could have brought agencies to their knees with citizen requests, but IT leaders are leaning into AI and ML tools to support the mission.
Air Force Deputy CIO on building a future-ready force
Lauren Knausenberger says that the Air Force is leveraging the current crisis to push forward important technology changes to improve remote work and AI tools.
Government CIO says agency success depends on digital investments
Los Angeles’ CIO says COVID-19 is pushing them to streamline processes and invest in digital services. A future-ready government requires agility to thrive.
USPTO’s CIO on why scalability matters during a crisis
Jamie Holcombe says today’s crisis proves the importance of scalable services. To respond effectively to future events leaders need to review their service contracts.
AI and ML help government safety nets scale during pandemic
How the Illinois Department of Unemployment overcame overwhelming information requests quickly with intelligent agents.