Internal Revenue Service

VA appoints a human resources leader within its Office of Information Technology

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Devon Beard joins the Office of People Science within the VA’s IT department.

IRS customer experience exec says callback trial saved taxpayers 1.7M hours of hold time

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IRS' Ken Corbin says the technology successfully cut call center wait times for 5.7 million taxpayers.

IRS picks 8 new members for electronic tax filing advisory committee 

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The group is a public forum for the discussion of e-filing issues and its core goal is to promote the use of paperless tax returns.

Tim Amerson joins Social Security Administration as deputy CISO 

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SSA has also named Sid Sinha chief technology officer.

IRS admits to exposing confidential taxpayer information on website

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The Internal Revenue Service accidentally published data about entities that submit the business tax return document Form 990-T.

Managing 87,000 new employees; How to read workforce attrition data

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Former DHS CHCO Jeff Neal; former Director of the Interior Business Center Michele Singer.

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