A sign for the U.S. Department of State is seen on the outside of the Harry S. Truman Federal Building on Oct. 8, 2024 in Washington, DC. (Photo by Kevin Dietsch/Getty Images)
Erin Collins, national taxpayer advocate, speaks during a subcommittee hearing on “Internal Revenue Service: Narrowing the Tax Gap and Improving Taxpayer Services,” on Capitol Hill in Washington, D.C. on May 19, 2021. (Photo by SARAH SILBIGER/AFP via Getty Images)
In an annual report to Congress, Erin M. Collins details myriad IT acquisition issues the tax agency faces as it attempts to shift away from paper-based processes.
A memo from Treasury’s deputy inspector general for audit warns the tax agency that massive staff cuts and the government shutdown have put the IRS behind the…
Virginia CIO Bob Osmond and Kyndryl’s Anita Mikus explain how enterprise IT modernization, cloud platforms and trusted integration partners are helping states streamline operations and deliver better…
Illinois CIO Brandon Ragle and Rackspace’s Jeff Martinez discuss how states can modernize legacy systems while delivering faster, more resilient digital services for residents.
World Wide Technology CTO for Government John Evans shares how AWS and systems integrators are helping agencies shed technical debt, improve resiliency and deliver more efficient services.
People walk past the headquarters of the Small Business Administration in the Southwest Federal Center area on March 24, 2025 in Washington, D.C. (Photo by Chip Somodevilla/Getty Images)
The SBA IT Modernization Reporting Act would require the agency to implement 11 GAO recommendations from a report on the troubled Unified Certification Platform launch.
Cognizant’s Paul Godwin explains how agencies can overcome legacy IT challenges and deliver more efficient, citizen-centered services through modern cloud platforms and specialized systems integrators.
Kyndryl’s David Morales explains how agencies are leveraging AWS technologies and systems integration expertise to modernize citizen services, improve efficiency and meet rising expectations for digital experiences.