IT Modernization Archives

Erin Collins, national taxpayer advocate, speaks during a subcommittee hearing on “Internal Revenue Service: Narrowing the Tax Gap and Improving Taxpayer Services,” on Capitol Hill in Washington, D.C. on May 19, 2021. (Photo by SARAH SILBIGER/AFP via Getty Images)

National Taxpayer Advocate pins some IRS modernization blame on procurement hurdles

In an annual report to Congress, Erin M. Collins details myriad IT acquisition issues the tax agency faces as it attempts to shift away from paper-based processes.

Jan 28, 2026 By Matt Bracken

The Internal Revenue Service building on Feb. 23, 2025 in Washington, D.C. (Photo by Annabelle Gordon for The Washington Post via Getty Images)

IRS faces inventory backlog, IT project delays this filing season, watchdog says

A memo from Treasury’s deputy inspector general for audit warns the tax agency that massive staff cuts and the government shutdown have put the IRS behind the…

Jan 27, 2026 By Matt Bracken

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How Virginia is using enterprise IT modernization to improve constituent services

Virginia CIO Bob Osmond and Kyndryl’s Anita Mikus explain how enterprise IT modernization, cloud platforms and trusted integration partners are helping states streamline operations and deliver better…

Jan 21, 2026 By Scoop News Group

A view of the North Lawn of the White House on Sept. 10, 2025, in Washington, D.C. (Photo by Anna Moneymaker/Getty Images)

Executive branch budget pact includes IT investments, less for DOGE

Congressional appropriators also directed OMB to produce guidance on AI-ready datasets at agencies and cloud infrastructure adoption.

Jan 13, 2026 By Matt Bracken

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Modernizing state government without disrupting the mission

Illinois CIO Brandon Ragle and Rackspace’s Jeff Martinez discuss how states can modernize legacy systems while delivering faster, more resilient digital services for residents.

Dec 18, 2025 By Scoop News Group

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Modernizing government services with cloud agility

World Wide Technology CTO for Government John Evans shares how AWS and systems integrators are helping agencies shed technical debt, improve resiliency and deliver more efficient services.

Dec 3, 2025 By Scoop News Group

People walk past the headquarters of the Small Business Administration in the Southwest Federal Center area on March 24, 2025 in Washington, D.C. (Photo by Chip Somodevilla/Getty Images)

House passes SBA modernization bill linked to failed platform rollout

The SBA IT Modernization Reporting Act would require the agency to implement 11 GAO recommendations from a report on the troubled Unified Certification Platform launch.

Dec 2, 2025 By Matt Bracken

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Why cloud + domain expertise is the new formula for government efficiency

Cognizant’s Paul Godwin explains how agencies can overcome legacy IT challenges and deliver more efficient, citizen-centered services through modern cloud platforms and specialized systems integrators.

Nov 17, 2025 By Scoop News Group

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How modern cloud partnerships help agencies deliver smarter public services

Kyndryl’s David Morales explains how agencies are leveraging AWS technologies and systems integration expertise to modernize citizen services, improve efficiency and meet rising expectations for digital experiences.

Nov 12, 2025 By Scoop News Group

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How specialized integrators are helping agencies modernize faster

Slalom’s Andrea Danes shares how a new modernization model enables agencies to upgrade outdated systems through agile, incremental innovation rather than costly rip-and-replace projects.

Oct 29, 2025 By Scoop News Group