The Contact Center CoE aims to improve responses to copyright inquiries with new technologies.

The Commercial Solutions Opening was used to expedite the procurement.

MAS holders must consolidate their multiple contracts into one per unique entity identifier (UEI) to simplify acquisition.

Anil Cheriyan and Bob DeLuca oversaw the expansion of the Centers of Excellence program, but now they're leaving the General Services Administration.

Amazon Business, Fisher Scientific and Overstock.com received contracts, and will begin work in about 30 days.

Sevatec will run the CALM system pilot for 100 days with plans to scale agency-wide if things go well.