There are still necessary opportunities to improve things like "authentication and identity management as we interface with our citizens," said Roat.

Kent told her team in a meeting that she will depart government service in July.

He returns from NASA, where he served as associate CIO for enterprise services and integration.

The prominent leader in the federal IT space leaves the Small Business Administration, where she has had first-hand experience with the pressures on federal IT created by the coronavirus pandemic.

The agency's security operations team has taken down eight fake websites and two fake Twitter accounts in recent weeks with the help of the Department of Homeland Security.

The agency has boosted oversight of incident response, risk management and contingency planning, but continues to fall short of FISMA expectations.