The winning contractor will maintain a suite of 20-plus security tools in addition to providing personnel.

Trust in data is an issue implementing AI, but agencies overcame hurdles credentialing bots.

Federal employment is competitive, so the program will make its process more transparent.

USA Staffing plans to launch new integrations with DHS's E-Verify and the Pentagon's forthcoming National Background Investigations System in 2020.

The group is working to modernize OPM's Federal Annuity Claims Expert System (FACES) with a new web app and calculator.

Among survey respondents, 48 percent reported reduced customer service during the partial government shutdown.