Seeing the citizen as a customer: Implementing a customer-first mindset in government
As agencies work to implement mandates in the CX executive order to view citizens more as customers, they must make a more meaningful investment in culture change.
How government can win the talent race
According to a recent Office of Personnel Management report, less than 10 percent of the federal workforce is under the age of 30, compared to 23 percent of the workforce in the private sector.
Leveraging data to address Sickle Cell Disease
In this op-ed, CODE's Temilola Afolabi says defeating SCD will need to begin with data – data for understanding the disease, for addressing it through the healthcare system, and for developing better, sustainable treatments.
Investing in the future now: Building digital infrastructure for the next generation
Aaron Newman, founder of CloudCheckr and a board member of the Alliance for Digital Innovation, says America must look to its past to understand the need for investment in its digital infrastructure.
How to put the U.S. back at the helm of AI innovation
In this op-ed, Intel's David Hoffman explains why AI promises major economic and societal benefits that the U.S. would be foolish to forfeit.
Pentagon’s 2019 IT budget appropriations target cyber, AI and new organizations
The immixGroup team takes a closer look at some of the top drivers for the department’s IT budget for fiscal 2019.