Partnership for Public Service
Employee engagement in government; How DOE is using the TMF
On the latest episode of The Daily Scoop Podcast, the Partnership for Public Service’s Loren DeJonge Schulman and a highlight of Department of Energy CIO Ann Dunkin’s conversation with FedScoop Editor-in-Chief Billy Mitchell.
Highlighting the federal workforce; Implementing the CX EO across government
On the latest episode of The Daily Scoop Podcast, Jordan LaPier from the Partnership for Public Service on the importance of recognizing the federal workforce and former VA Executive Director Greg Giddens on how agency leaders should go about implementing the Biden Administration executive order on customer experience.
Army CIO Raj Iyer on digital transformation, Biden’s CX EO and a human approach to cybersecurity
On the latest episode of The Daily Scoop Podcast, Army CIO Raj Iyer talks about the branch’s Digital Transformation Strategy. An update of what’s next for Biden’s CX EO, where the DOD can benefit from a later start to the fiscal year and how organizations should be rethinking cybersecurity.
Agencies should invest in dedicated workforce for human-centered design, study shows
The Partnership for Public Service finds agencies with fresh product design expertise were more effective at improving customer experience.
The Daily Scoop Podcast: October 27, 2021
On the latest episode of The Daily Scoop Podcast, Michelle Rosenberg, Director of Strategic Issues at GAO, Loren DeJonge Schulman from the Partnership for Public Service, Jerry McGinn, Executive Director for the Center for Government Contracting at George Mason University and Bill Burnham CTO, U.S. Public Sector at Hewlett Packard Enterprise.
The Daily Scoop Podcast: September 28, 2021
On the latest episode of The Daily Scoop Podcast, Francis Rose covers new EIS task orders at the Department of Labor, success stories from the remote federal workforce during the pandemic and concerns from workers returning to the office.