passports

State Department made little progress on online passport renewal the last decade

by • 3 months ago

An IG report finds over-reliance on the Office of Consular Systems and Technology caused the delays.

Crowdsourced suggestions for passport process get a close look from State Department

by • 4 years ago

The first step in user-centered design? Consult the user.

TwitterFacebookLinkedInRedditGmail