By using AI, the VA dramatically decreased claims processing intake times, official says
The VA's benefits administration went from taking 10 days to sort the mail to about half a day. "We are happy to talk about how good we are," its administrator said.
CIO Council report recommends improvements to federal IT hiring
The report's top recommendation is to create a comprehensive special pay system for IT jobs across government.
‘Rigid’ pay system blamed for Federal Cyber Reskilling Academy struggles
The U.S. Merit Protection Board has some ideas for a reskilling program that has yet to mint any new cybersecurity experts.
Cloud, AI skills top list of talent needs for federal government CIOs, report finds
7 in 10 government IT leaders say that IT skills gaps have a significant impact on delivering agency missions.
USDA places focus on reskilling after Centers of Excellence modernization
A major challenge "that doesn't get discussed is how you prepare your workforce to be able to support this new environment" after modernization, said USDA CIO Gary Washington.
What comes after cyber for federal reskilling initiatives? Data science
The CIO Council is following "clear demand signals" and learning from what's already been done, Margie Graves said Thursday.