NIST sets sites on expanded e-commerce offerings
National Institute of Standards and Technology officials recognized that serving external customers meant starting with a modernized customer relation and case management platform.
NSF case management pilot streamlines grant process for entrepreneurs
National Science Foundation adopts modernized CRM tool to fast-track funding pitches.
Beth Angerman joins Slalom after leaving government
The former GSA official will join Slalom as a client service partner Feb. 10, helping agencies migrate legacy apps to the cloud in an agile manner.
The total economic impact of Salesforce Case Management Solutions for government
Interviews with six federal, state and local government customers give greater insight into the benefits, costs and risks associated with investing in Salesforce case management solution.
How platform services bring grantees and grantors together
Salesforce's Ramani Vaidyanathan shares how cloud services unify the way grants are expedited and can improve, measure, and track the impact of program performance.
Gain insights from 6 leaders working to transform government service delivery
With digital transformation occurring at a rapid pace, a better customer experience for your stakeholders is more critical than ever. Learn best practices from government leaders that are driving transformation in their organizations.