special report

George Mason experts urge DOD to improve how it uses data from tech consortia

by • 3 weeks ago

A new report shared with FedScoop sheds light on how data could be used more effectively.

Preparing for the ‘work-from-anywhere’ workforce

by • 4 months ago

A new report highlights why agency leaders need to rethink how they manage and empower their workforce in a new era of employee expectations.

Why data analytic platforms hold the key to smarter cloud investments

by • 6 months ago

Platforms that observe and analyze data across hybrid cloud environments can help agencies better decide what information should remain on-prem or move to the cloud.

How cloud partnerships are forging greater support to help the homeless

by • 10 months ago

Government agencies and non-profits are leveraging the power of cloud — and AWS’s network of partners — to help reduce homelessness across America.

How automated analytics can improve digital services, security and workflows

by • 1 year ago

AI-enhanced operations platforms and automated orchestration tools are proving instrumental in improving government IT security and citizen services.

Building a better citizen experience with contact center modernization strategies

by • 1 year ago

How agencies are prioritizing constituent engagement with customer experience (CX) strategies that aim to modernize the communication channels.