How the U.S. Air Force’s example illustrates the art of the possible in improving customer experience in government.

Modern orchestration and automation tools can help the military maintain institutional knowledge of its networks and help rotating IT personnel get up to speed faster.

Vida spoke with FedScoop in conjunction with the IT Modernization Summit.

Agencies are turning to AI-assisted operations platforms to collect, unify and analyze data across their networks — improving uptime and responding to anomalies automatically.

Though public health agencies initially strained to deliver care remotely, new data intelligences tools are helping them improve capacity and security of their health platforms.

In her new role, she will focus on growing the company’s business transformation efforts, accelerating growth and advancing its cloud initiatives.