State & Local
MyVA 311 shows how feds are taking innovation cues from cities
Streamlining the veterans information service reduced the number of callers waiting to talk to humans to almost zero, thanks to input from city innovators.
Art of the innovation challenge: GSA unveils the ultimate design guide
Challenge.gov is releasing a Challenges and Prizes Toolkit that offers federal agencies — and city and state leaders — the ultimate guide for hosting competitions of their own.
FirstNet contract award delayed, but agency says it’s ready for partnership
The first nationwide interoperable communications network for first responders is facing another delay.
Obama’s TechHire initiative adds 20 new cities
As President-elect Donald Trump fights to keep jobs at large employers like Carrier Corp. based in the U.S., President Barack Obama is pushing one of his key jobs initiatives — TechHire.
FirstNet announces Innovation and Test Lab
America’s first nationwide public safety communications network took one step closer to reality Wednesday when the First Responder Network Authority — better known as FirstNet — announced a new facility where future private industry partners will test technology and train personnel how to use it.
USDS launches experimental one-stop benefits portal
Taking a page from Google, the U.S. Digital Service is experimenting with a website that funnels federal benefit applications previously spread across the internet into a single location.