Streamlining the veterans information service reduced the number of callers waiting to talk to humans to almost zero, thanks to input from city innovators.

Challenge.gov is releasing a Challenges and Prizes Toolkit​ that offers federal agencies — and city and state leaders — the ultimate guide for hosting competitions of their own.

The first nationwide interoperable communications network for first responders is facing another delay.

As President-elect Donald Trump fights to keep jobs at large employers like Carrier Corp. based in the U.S., President Barack Obama is pushing one of his key jobs initiatives — TechHire.

America’s first nationwide public safety communications network took one step closer to reality Wednesday when the First Responder Network Authority — better known as FirstNet — announced a new facility where future private industry partners will test technology and train personnel how to use it.

Taking a page from Google, the U.S. Digital Service is experimenting with a website that funnels federal benefit applications previously spread across the internet into a single location.