IBM’s Andrew Fairbanks talks automation, multi-cloud and more
Andrew Fairbanks speaks with Wyatt Kash in conjunction with Think Gov 2020.
IBM’s Courtney Bromley talks government’s demand for services
Courtney Bromley speaks with FedScoop's Billy Mitchell in conjunction with Think Gov 2020.
Education CIO Jason Gray on the importance of multi-cloud and more
Jason Gray speaks with FedScoop's Billy Mitchell in conjunction with Think Gov 2020.
Sam Gordy discusses IBM’s multi-cloud focus, automating workflows and lessons learned from COVID-19
Sam Gordy speaks with FedScoop's Billy Mitchell in conjunction with Think Gov 2020.
Maria Roat: Government must become more digital to respond during crises like COVID-19
There are still necessary opportunities to improve things like "authentication and identity management as we interface with our citizens," said Roat.
By using AI, the VA dramatically decreased claims processing intake times, official says
The VA's benefits administration went from taking 10 days to sort the mail to about half a day. "We are happy to talk about how good we are," its administrator said.