Tags U.S. Citizenship and Immigration Services

After harsh report, citizenship office says it’s taking ELIS challenges very seriously

by Tajha Chappellet-Lanier • 3 days ago

USCIS says it has been working hard to fix the problems identified by the Department of Homeland Security's Office of the Inspector General.

USCIS continues to struggle with its Electronic Immigration System

by Tajha Chappellet-Lanier • 1 week ago

The agency's attempt to automate the N-400, the key application for naturalization form, "has not been successful."

Citizenship office wants ‘Emma’ to help you

by Ryan Johnston • 7 months ago

To supplement online inquiries and support online customers, USCIS developed a new virtual assistant to help online customers navigate uscis.gov.