U.S. Digital Service

Federal CIO says Digital Services Playbook and user research key to CX push

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Clare Martorana explains how OMB, GSA and USDS have worked to improve the provision of digital services centered on five core life experiences.

ITIF calls for watchdog to assess critical agencies’ progress on digital experience

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An analysis by the nonprofit found that just one-third of HISPs had websites compliant with government’s resource for accessible, mobile-friendly websites.

Federal CIO Council working group addressing zero trust funding challenges: CISA cyber official

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The Interagency Zero Trust Leadership Steering Group will tackle the funding challenges that federal IT leaders face.

Health experts seek separation of IT and policy contracts at national organ transplant network

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Health IT experts have called for the federal government to separate the technology and policy arms of the United Network for Organ Sharing.

US Digital Service calls for outdated organ transplant system’s shakeup: report

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USDS identified three alternatives to the Organ Procurement Transplant Network, which has crashed a total of 17 days since 1999.

CISA releases second version of secure cloud migration guidance for agencies

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Next up the agency will publish finalized TIC 3.0 cloud use cases and a new version of the Zero Trust Maturity Model.

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