How automation benefits the citizen experience
Automation platforms are giving government agencies greater capacity to improve citizen services and help employees keep up with escalating workload demands.
Government agencies harness RPA ‘bots’ to build capacity, improve services
Two-thirds of respondents in a new government survey say their agency has begun using robotic process automation within the last 12 months to streamline workloads.
USPTO business units begin picking their automations
The agency's RPA Governance Team is handling infrastructure and licenses.
Reducing workforce and budget constraints with RPA tools
Agencies seeking to reduce costs and improve time management should consider robotic process automation, say government leaders.
Plotting a course for the automated future of federal work
What's the best way for agency leaders to introduce new automation technologies?