How automation benefits the citizen experience

by • 3 months ago

Automation platforms are giving government agencies greater capacity to improve citizen services and help employees keep up with escalating workload demands.

Government agencies harness RPA ‘bots’ to build capacity, improve services

by • 1 year ago

Two-thirds of respondents in a new government survey say their agency has begun using robotic process automation within the last 12 months to streamline workloads.

USPTO business units begin picking their automations

by • 1 year ago

The agency's RPA Governance Team is handling infrastructure and licenses.

Reducing workforce and budget constraints with RPA tools

by • 2 years ago

Agencies seeking to reduce costs and improve time management should consider robotic process automation, say government leaders.

Plotting a course for the automated future of federal work

by • 3 years ago

What's the best way for agency leaders to introduce new automation technologies?

Federal agencies are very pleased with process robotics — but it’s early days still

by • 4 years ago

"We're in the honeymoon period," GSA's Ed Burrows said at an event Tuesday. So what comes next?