Roadmapping employee journeys to create a stronger workforce
Salesforce’s Sean Kennedy explains how prioritizing workforce wellness can improve business outcomes for organizations.
Improving the employee ‘user experience’ platform
Salesforce executive discusses how federal agencies can tackle the online user experience for employees.
GSA launches revamped Vendor Support Center
The update comes as GSA discusses how it will assign multidisciplinary teams to improve customer experience.
USAJOBS to make 4 recommended updates to user experience
Document uploads, search enhancements and status updates on all announcements are coming to the website.
HUD issues first awards for IT modernization Centers of Excellence
Systems Engineering Solutions Corp. will help with cloud adoption and Booz Allen Hamilton will support HUD's customer experience transformation.
GSA issues RFI to build federal buying guide on human-centered design
Many federal IT practitioners — particularly those with Silicon Valley experience — champion human-centered design as a critical element in modern technology services.