GSA issues RFI to build federal buying guide on human-centered design
Many federal IT practitioners — particularly those with Silicon Valley experience — champion human-centered design as a critical element in modern technology services.
Who are the people in your neighborhood? Building blocks for implementing UX/UI in agencies
There are several building blocks that can help improve UX and UI on an agency’s website, including persona mapping and analytics, in addition to being conscious of mission-focused messaging.
What’s UX, what’s UI and what’s the hype?
Op-Ed: While you cannot have good UI without UX—and vice versa—they are not the same, and they are both critical in the government's push to become more digital.
VA wants a web experience on par with USAA, Bank of America
VA CTO Charles Worthington's vision is "making interacting with the VA online as good as the customer would get when they interact with a private sector company like a bank or insurance company or shopping."
Security no longer CIOs’ top concern in the cloud, AWS’s Carlson says
Security in the cloud is still a major concern for federal CIOs, but it's not the leading concern it once was, according to Teresa Carlson.