user experience

HUD issues first awards for IT modernization Centers of Excellence

by • 3 weeks ago

Systems Engineering Solutions Corp. will help with cloud adoption and Booz Allen Hamilton will support HUD's customer experience transformation.

GSA issues RFI to build federal buying guide on human-centered design

by • 8 months ago

Many federal IT practitioners — particularly those with Silicon Valley experience — champion human-centered design as a critical element in modern technology services.

Who are the people in your neighborhood? Building blocks for implementing UX/UI in agencies

by • 1 year ago

There are several building blocks that can help improve UX and UI on an agency’s website, including persona mapping and analytics, in addition to being conscious of mission-focused messaging.

What’s UX, what’s UI and what’s the hype?

by • 2 years ago

Op-Ed: While you cannot have good UI without UX—and vice versa—they are not the same, and they are both critical in the government's push to become more digital.

VA wants a web experience on par with USAA, Bank of America

by • 2 years ago

VA CTO Charles Worthington's vision is "making interacting with the VA online as good as the customer would get when they interact with a private sector company like a bank or insurance company or shopping."

Security no longer CIOs’ top concern in the cloud, AWS’s Carlson says

by • 3 years ago

Security in the cloud is still a major concern for federal CIOs, but it's not the leading concern it once was, according to Teresa Carlson.

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