veterans’ affairs Archives

The US Department of Veterans Affairs building is seen in Washington, DC, on July 22, 2019. (Photo by Alastair Pike / AFP)

VA failed to properly process 56,000 dependent claims due to major website issues stemming back to 2011

The issue was caused by VA.gov processing errors, according to an internal investigation.

Sep 27, 2023 By Nihal Krishan

Mike Houlihan, Google Public Sector and Mike Eastman, The ETS Sponsorship Program

Building a community for military veterans with Google Workspace

How Onward Ops program leverages collaboration tools to improve the transition of service members and their families into civilian life.

Jul 10, 2023 By Scoop News Group

Mike Eastman, Executive Director, The ETS Sponsorship Program

The power of the cloud to aid service members in their transition to civilian life

The Onward Ops program seeks to improve service members’ transition from the military by connecting them directly with sponsors in the communities in which they will live

May 22, 2023 By Scoop News Group

VA, Department of Veterans Affairs — (Getty Images)

VA and watchdog leaders query electronic health record reform proposals

Contracting specialists say creating a chief management officer position at the Department of Veterans Affairs may not solve issues with the EHR program.

Apr 19, 2023 By Nihal Krishan

Secretary of Veterans Affairs Denis McDonough testifies during a Senate Appropriations Committee hearing on the fiscal year 2022 budget request for the Department of Veterans Affairs on Capitol Hill June 23, 2021 in Washington, DC. (Photo by Drew Angerer/Getty Images)

VA Secretary warns budget cap could hit agency’s telehealth and cyber programs

Denis McDonough on Wednesday set out concerns about a $345 million potential shortfall within the VA's Office of Information Technology.

Mar 29, 2023 By Nihal Krishan

Acting Assistant Secretary of Defense for Health Affairs Dr. Terry Adirim delivers remarks at a media briefing on COVID-19, the Pentagon, Washington, D.C., April 21, 2021. (Department of Defense photo by Lisa Ferdinando.

VA electronic health record modernization program director Terry Adirim to depart

She leaves the agency on Feb. 25 and will be replaced on an acting basis by Neil Evans, according to an internal memo.

Feb 10, 2023 By Nihal Krishan

The exterior of the Veterans Affairs Hospital is seen November 10, 2003 in New York City. (Photo by Spencer Platt/Getty Images)

VA drops supply chain management IT system, hunts for new solution

The Department of Veterans Affairs (VA) said Tuesday that it will stop using its supply chain management system after Congress and the VA’s Office of Inspector General…

Dec 13, 2022 By Nihal Krishan

National Oceanic & Atmospheric Administration Earth System Research Laboratory in Boulder, Colorado. (Image credit: Getty Images).

NOAA could start using Oracle Cerner EHR platform next summer

The Department of Commerce agency expects to implement the electronic health records platform as part of the federal electronic health records modernization program.

Oct 28, 2022 By Nihal Krishan

Secretary of Veterans Affairs Denis McDonough speaks during the daily press briefing in the Brady Press Briefing Room at the White House on March 4, 2021 in Washington, DC. (Photo by Samuel Corum/Getty Images)

VA Secretary says Oracle-Cerner EHR rollout will not continue until patient safety risks are addressed

VA Secretary Denis McDonough said Monday that the department it is working through an implementation check list for each hospital set to receive the new system.

Sep 26, 2022 By Nihal Krishan

WASHINGTON, D.C. – Sept. 20: VA Depauty Chief Veterans Experience Officer Barbara Morton accepts her award at the Samuel J. Heyman Service to America awards. (Image credit: Partnership for Public Service / Joshua Roberts.)

Sammies award-winner Barbara Morton on the importance of measuring customer experience

“[I]f the experiences are bad, there's something else at work here that we need to sort of be able to uncover and address before a crisis happens…

Sep 21, 2022 By Nihal Krishan