Veterans Benefits Administration
How necessity revealed government’s potential to innovate
IBM’s public sector chief highlights how agencies were able to move faster than they thought possible in recent weeks, and what that reveals about future innovation.
This new tool cuts VA disability claims’ processing time in half
It’s not merely an online version of the deeply bureaucratic 526EZ form — it’s a revamped experience that guides veterans through the process.
Trump signs bill creating group to oversee VA’s GI Bill software efforts
A "tiger team" will draft a plan for fixing the issue and provide updates on the implementation of that plan to Congress.
Unread emails lead the VA to overpay $4.5 million in education benefits
Overpayments will need to be repaid by veterans, the IG says.
VA to ‘reset’ efforts around new GI Bill housing stipend software
The new estimated date of deployment for the long-awaited system is Dec. 1, 2019. The problems began with a change in the way the VA assigned benefits to a person's ZIP code.