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Ryan Edelstein, Director, Enterprise Platform Solutions, GSA

Partnering with Government as We Adapt to the Next Normal

We know that government missions are complex and that the complexity has only been amplified by the current state of our world. This site is meant to bring together content that highlights the steps agencies are taking to better understand and serve their customers by adopting more agile, more responsive, and better integrated technologies while addressing the immediate needs have that risen as a part of their emergency response plan.

While each agency is experiencing its’ own unique challenges, we hope to offer some best practices and strategies collected from your peers in government, who we call Trailblazers, as guiding points as we all navigate the ‘new’ normal. We recognize this phase in your agency’s growth, although forced, can serve as an opportunity for transformation and are proud to partner you along the way.

The resources captured here are meant to help you and your agencies make meaningful advances in four core areas:
Emergency Response Management
Get insight into how your agency can deliver multiple services across communications, coordination, reporting, tracking, and treatment as a part of an integrated emergency response solution.

Customer Experience
Learn how government agencies are increasing transparency and helping customers get access to the critical information they need at any time, on any device.

Employee Engagement
Find out more about the ways you can support your workforce with collaboration tools, self-service capabilities, and virtual learning options to keep everyone safe and connected.

IT Modernization
See how federal IT teams are delivering greater speed and value across their agencies through mobile-ready solutions, API-led integration and agile development environments