Trump administration taps innovation expert to lead VA’s integration office

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The White House has again gone to the private sector to bring innovation to the federal government.

President Donal Trump nominated Melissa Sue Glynn on Monday to serve as the Department of Veterans Affairs’ assistant secretary for enterprise integration and lead the agency’s Office of Enterprise Integration.

Glynn comes from consulting firm Alvarez & Marsal, where she served as a managing director of the firm’s public sector practice, working on operational efficiency and service delivery between government entities and related contracting companies.

Prior to that, Glynn served as a principal at PricewaterhouseCoopers, working with the VA on enterprise risk management, health care operations and other initiatives.

VA’s Office of Enterprise Integration is tasked with overseeing the department’s risk management, performance management, analytics and innovation efforts, which are areas the White House has focused on in its work to improve both VA operations and veterans user experience.

The office had been managed by Dat Tran, VA’s principal deputy assistant secretary and acting assistant secretary, through the early months of the Trump administration.

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Department of Veterans Affairs, Innovation, Trump administration, White House
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