The General Service Administration recently gave a major facelift to one of its most popular tools that helps match customers with IT acquisition vehicles that best fit their needs.
GSA launched a revamped IT Solutions Navigator that not only looks a lot nicer but also makes it easier for acquisition professionals to choose from the agency’s expanse of IT acquisition offerings, Mary Davie, assistant commissioner of GSA’s Office of Integrated Technology Services, announced in a blog post Wednesday.
“We just made it a whole lot easier for agencies to select the best acquisition solution to meet their unique requirements from GSA’s broad array of IT offerings,” Davie wrote. GSA’s array of IT offerings can otherwise be a bit overwhelming to the unfamiliar.
In addition to simplifying the user experience of navigating and selecting solutions on the enhanced tool — to which many current users gave thumbs up during a summer usability testing session — GSA also optimized search results, increased best option identification via the National Customer Support Center Live Chat and made it more mobile-friendly.
Essentially, the tool in its latest form — it was originally launched in 2013 — walks a potential IT buyer through the step-by-step process of narrowing in on a GSA IT contract that best fits their needs in an acquisition.
“The IT Solutions Navigator solves an immediate need for an automated decision support tool to help agencies narrow down the choices of acquisition solutions available through GSA IT contracts based on their own unique criteria,” Davie wrote.