Peter Schwartz, Salesforce's chief future officer discusses the future of customer experience and what it means for government as a whole.
Amtrak joins us to discuss the strategy, deployment and success of a cloud platform that is improving the customer experience by transforming the employee experience.
Doug Lange and Jennifer Quintero from the state of Arizona share their experience, best practices and the wins that helped them navigate a relationship-based mission structure.
Digital, data-driven processes have never been more important to a mission's success and agencies across the public sector are looking to digital best practices to transform their services.
Hear how the executive director of Deloitte's Center for Government Insights walks through various strategies agencies should consider when embarking on a digital transformation initiative.
Gov Actually dives into whistleblowers, a concept that has blown up the news cycle in recent weeks, playing a central role in Democrats' campaign to impeach President Donald Trump.
In this episode, sponsored by Cisco, FedScoop chats with Air Force CISO Wanda Jones Heath and Cisco's Will Ash.
In this episode, sponsored by Cloudera and Intel, FedScoop chats with DHS's Kevin Cox and Cloudera's Simon Elliston Ball.
Content management systems that use modern tools are improving how agencies manage structured and unstructured data through workflows, an IT expert says.